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Careers at Service Coordination Resources

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Service Coordinator - Erie, PA Office

Reports To: Regional Supervisor

Primary Purpose: The service coordinator implements and monitors delivery of service to participants of the Home & Community Based Services (HCBS) Programs/Waivers as necessary to ensure that all facets of the HCBS are effective.

Dimension: Consumers Served: 35-55,

Availability: Monday - Friday:  8:00 a.m. - 5:00p.m. (May vary)     

Scope: The service coordinator is responsible for implementing and coordinating HCBS for participants in the Act 150 Program, Attendant Care Waiver, Independence Waiver OBRA Waiver, CommCare Waiver and PDA Waiver.  Works directly with program managers and office managers regarding daily work. 

Essential Functions:   

  • Functional assessment of participant needs using person centered planning
  • Fee scale assessment & monitoring fee payments (Act 150 participants)
  • Ensuring participants continue to meet program/waiver eligibility requirements; perform Level of Care re-determination
  • Issuing Notifications of Eligibility yearly or as needs change; Notifying participants of their Appeal Rights
  • Assisting participants with written, person-centered individualized service plan.
  • Coordination of other non-waiver services assessed to need.
  • Minimum yearly participant contacts as required by the Office of Long Term Living & additional contacts as needed or as requested
  • Working relationship with other programs, entities, and staff.   
  • Maintain current documentation of participant eligibility for waiver services   
  • Provide information and assist participant regarding self-direction when    choosing a service model and choice of service provider(s) 
  • Monitor health and welfare of participant and quality of services   
  • Documentation of SC service provided; Service Notes   
  • Other duties as designated by Supervisor  

Requirements: 

  • Have a bachelor's degree including or supplemented by at least 12 college-level credit hours in sociology, social welfare, psychology, gerontology or another behavioral science; or
  • A combination of experience and training which adds up to 4 years of experience, and education which includes at least 12 semester hours of college-level courses in sociology, social work, social welfare, psychology, gerontology or other social science or at least two years of professional experience and at least two years as an attendant care program participant; or
  • Have an Associate’s Degree in social work, social science, or related field of human service, such as psychology, and two years of case management experience, or at least one year of professional experience and at least on year as an attendant care program participant. 

Service Coordinator - Lewisburg, PA Office

Reports To: Regional Supervisor

Primary Purpose: The service coordinator implements and monitors delivery of service to participants of the Home & Community Based Services (HCBS) Programs/Waivers as necessary to ensure that all facets of the HCBS are effective.

Dimension: Consumers Served: 35-55,

Availability: Monday - Friday:  8:00 a.m. - 5:00p.m. (May vary)    

Scope: The service coordinator is responsible for implementing and coordinating HCBS for participants in the Act 150 Program, Attendant Care Waiver, Independence Waiver OBRA Waiver, CommCare Waiver and PDA Waiver.  Works directly with program managers and office managers regarding daily work.

Essential Functions:  

  • Functional assessment of participant needs using person centered planning
  • Fee scale assessment & monitoring fee payments (Act 150 participants)
  • Ensuring participants continue to meet program/waiver eligibility requirements; perform Level of Care re-determination
  • Issuing Notifications of Eligibility yearly or as needs change; Notifying participants of their Appeal Rights
  • Assisting participants with written, person-centered individualized service plan
  • Coordination of other non-waiver services assessed to need.
  • Minimum yearly participant contacts as required by the Office of Long Term Living & additional contacts as needed or as requested •Working relationship with other programs, entities, and staff   
  • Maintain current documentation of participant eligibility for waiver services   
  • Provide information and assist participant regarding self-direction when choosing a service model and choice of service provider(s) •Monitor health and welfare of participant and quality of services  
  • Documentation of SC service provided; Service Notes  
  • Other duties as designated by Supervisor 

Requirements:

  • Have a bachelor's degree including or supplemented by at least 12 college-level credit hours in sociology, social welfare, psychology, gerontology or another behavioral science; or
  • A combination of experience and training which adds up to 4 years of experience, and education which includes at least 12 semester hours of college-level courses in sociology, social work, social welfare, psychology, gerontology or other social science or at least two years of professional experience and at least two years as an attendant care program participant; or
  • Have an Associate’s Degree in social work, social science, or related field of human service, such as psychology, and two years of case management experience, or at least one year of professional experience and at least on year as an attendant care program participant.